5 Questions with Wendy Bass, eSCO Processing & Recycling
We connected with Wendy Bass, STC board member and Business Development professional with eSCO Processing & Recycling, as part of our Visionary Sponsor spotlight.
1. What’s one of the biggest misconceptions people have about technology recycling or e-waste, and how does eSCO help clear that up?
Most people think electronics recycling is mainly about being environmentally friendly. That matters, but the bigger issue is data. Deleting files or doing a factory reset feels final, but in many cases, that data can still be recovered.
At eSCO Processing & Recycling, we help organizations understand that e-waste is really a data security conversation first. Once people realize that old laptops or servers sitting in a storage room still carry risk, their perspective changes. Our role is to make the process secure, compliant, and much easier than most expect.
2. What motivated eSCO to become an annual sponsor of the Springfield Tech Council, and how does that partnership align with your mission?
The Springfield Tech Council represents the kind of community we want to be part of thoughtful, forward-thinking, and invested in doing things the right way. Becoming an annual sponsor felt like a natural extension of what we already value.
Our mission is rooted in responsible technology management, from protecting data to supporting sustainability. Partnering with Springfield Tech Council allows us to support the people and organizations shaping the future of tech in our region while staying connected to the real challenges they face.
3. As a board member, what do you enjoy most about being involved with the Springfield Tech Council and the local tech community?
The collaboration. There’s a genuine openness in this community that’s refreshing. People share ideas, ask real questions, and want to learn from one another.
Being on the board gives me the opportunity to help support that momentum and be part of conversations that help the local tech ecosystem grow.
4. Data security is a huge concern for organizations today. How does eSCO ensure that sensitive data is handled safely during the recycling or destruction process?
We treat every device like it contains critical information because it often does. From pickup to final destruction, everything follows a documented chain of custody with strict handling procedures.
We adhere to NIST 800-88 standards, maintain NAID AAA certification, and provide clear documentation, including certificates and serialized reporting when needed. Our goal is simple: clients should never have to wonder whether their data was handled safely.
5. Technology changes fast. What trends in electronics recycling or sustainability are you most excited about, and how is eSCO preparing for the future?
I’m excited by the shift from reactive cleanouts to proactive planning. More organizations are thinking ahead about the full lifecycle of their technology instead of waiting until storage rooms are overflowing.
We’re [eSCO Processing and Recycling] preparing by expanding decommissioning services, improving reporting and transparency, and helping clients build recycling and data destruction into their regular operations. Sustainability and security are becoming part of long-term strategy, and that is exciting.
View profile on LinkedIn: Wendy Bass
